Effective November 8, 2026
zReports.org ("zReports," "we") is an independent consumer rating service. This policy describes what we collect and how we use it, in plain language.
The ratings and records on zReports are compiled from official government sources — state licensing registers, federal quality reporting, and federal accident and exclusion databases — that are public by law. Questions about an underlying record belong with the issuing agency; questions about how we reflect it can go to support@zreports.org.
When you use zReports through an AI assistant or through our API, the assistant sends us the question's search terms (for example a facility name, city or state) and we return public facility records. For each call we keep the tool name, the date and time, the channel (assistant or direct API), and, for direct API calls, the calling IP address and the API key used, for 90 days, to operate rate limits and to measure usage. We do not receive or store your conversation, your account identity at the assistant, or any health information about you. If you request an API key we keep the email address you give us for as long as the key is active. The recipients of this information are our hosting providers (Railway and Supabase) acting on our instructions; nothing is sold or shared with facilities. The same choices below apply: email support@zreports.org to see or delete what we hold.
We use only the cookies needed for the site to function (for example, completing checkout). No advertising cookies.
You may request a copy of the personal information we hold about you, or ask us to delete it, by emailing support@zreports.org from the address you used at purchase. California residents may exercise their rights under the CCPA the same way; we honor such requests regardless of state.
zReports is intended for adults making care and booking decisions. We do not knowingly collect information from children.
We will post any changes to this policy on this page with a new effective date. Questions: support@zreports.org · zReports, 425 Market St, Suite 2200, San Francisco, CA 94105.